Support services
Whether you need counselling, coaching, or other support, find what you need and find it fast.
Need help now
If you or someone else is in immediate danger, call 000. For other urgent support needs, choose from the services listed below.
ANU Wellbeing & Support Line
Crisis counselling for students.
Staff & Family
Crisis counselling services.
Domestic Violence Crisis Service
Support and intervention for domestic violence.
Access Mental Health
For concerns about your own or someone else’s mental health.
Canberra Rape Crisis Centre
Supporting victim survivors of sexual violence.
Kids Helpline
Counselling support line for young people up to 25 years.
Support services
Use the search and quick filters to find the right support option.
Filters
Adviser to Staff (ANU)
- Confidential counselling
- Career advice
- Conflict mediation
Staff Respect Consultant (ANU)
- Support for work related issues
- Triage to the right service
Legal referral (Assure)
- Introductory legal referral
- General legal advice (limitations apply)
Specific coaching (Assure)
- Nutritional coaching
- Financial coaching
Counselling (Assure)
- Confidential counselling
- Coaching (career, relationships, etc.)
- General support
Counselling (Converge)
- One-on-one counselling
- Group counselling
- Additional options: neurodiversity, legal, manager support, employee support, career, conflict, family, nutrition, finance
Specialist helplines (Converge)
- Aged care support
- Disability & carers
- Domestic & family violence
- First Nations
- LGBTQIA+
- Spiritual & pastoral care
- Young people & young adults
Counselling (ANU)
- Free, short-term, confidential counselling
- Workshops, online courses and resources
Wellbeing and Support Line (ANU)
- Hotline support for situational stress, emotional difficulties, and mental health concerns
Chaplaincy (ANU)
- Chaplain appointments (flexible, ad hoc)
- Support for wellbeing, meaning, faith/spiritual care (multi-faith)
- Multifaith team (women and men, lay and clergy)
- Diverse cultural, linguistic and educational backgrounds
Psychology Clinic (ANU)
- Assessments
- Therapy
- Counselling
- Training clinic for provisional psychologists
- Can’t assist with complex or chronic mental health conditions
- Waiting list may close periodically when capacity is reached
LGBTIQA+SA Peer Support (QLife)
- Peer support for LGBTIQA+SB individuals and their support people
- Anonymous support and referral
Additional Resources
ANU Resources
Diversity, Equity & Inclusion | Services
Landing page for the Anu Diversity, Equity & Inclusion Services Division. Contains useful links to factsheets, disclosure and reporting tools, action plans, legislation and University policy documents relevant to diversity equity and inclusion.
ANU Supporting Students in Distress (Guide)
Topics covered:
- Trauma-Informed Support at ANU
- Managing your own wellbeing
- Death of a Student
- Disengaged Student
- Missing Student
- Bully, Discrimination or Harassment Disclosure
- Sexual Assault or Sexual Harassment Disclosure
- Supporting a student in distress
- Suicidal or Self-Harming Risk
- Key ANU Student Services Contacts
- ANU On-Campus Residences
LGBTIQA+ support | Australian National University
Compilation of different LGBTIQA+ support networks, contacts, and services, internal and external to the university.
Anti-Racism Factsheet
A factsheet developed by the ANU Staff Respect Consultant to help individuals navigate, mitigate, prevent and eliminate racism at the ANU. The factsheet contains a mixture of resources, advice and context in reference to Australian and ANU policy.
Family and Domestic Violence Factsheet
A factsheet developed by the ANU Staff Respect Consultant to help ANU members understand how Family and Domestic Violence Leave works at the ANU.
Urgent Support - Students
A page developed with contact details for providing urgent support to students.
Student Support - wellbeing, medical, academic
Compilation of descriptions of ANU service providers and their contact details for supporting students with academic, wellbeing and medical issues.
Mental health support for students outside Australia
Many of the counselling services listed on this page only cover services provided within Australia, here are additional resources that students (and staff) can access abroad:
Suicide Hotlines & Crisis Helplines | Free, 24/7 Chat, Text & Phone (findahelpline.com).
If you require urgent support, please contact your nearest crisis service and ask them about options for ongoing assistance in your area.
Contact your local doctor
Your local doctor can help with treatment for mental health symptoms and also provide a referral to local services.
Mental Health Resources
ANU Counselling provides free online Mental Health Resources including handouts, talking tips, and their online mindfulness course.
Moodgym, Ecouch & Centre for clinical interventions
Free self-help & mental health programs available online.
TalkCampus
The TalkCampus app enables you to talk anonymously to students from universities and colleges around the world going through similar struggles and offers instant support for your mental health any time of day and night. You can also find information about other mental health apps here with eMHprac recommendations for tertiary students.
Uni Virtual Clinic (ANU)
Is an online platform designed to provide university students with easy access to information and tools to support their mental health. This includes tips to manage stress, resources for dealing with anxiety, or strategies to tackle study issues.