Staff services

For internal staff only.

Accessing RSB IT services outside RSB or off campus

Remote access to the ANU and RSB network via VPN

  • If you're not at RSB with a computer plugged in to a blue ethernet cable (e.g., you're at home or on ANU Secure wifi), use VPN to connect to RSB files and RSB printers.
  • Connect to the RSB or ANU using remote access services (Global Protect (GP) or Cisco AnyConnect VPN)

    PLEASE NOTE: Cisco AnyConnect was decommissioned 17 July 2020. Please switch to Global Protect and contact RSB IT if you experience any access problems.

  • Once connected via vpn, browse to your files - if you don't know how, look in point 9 of this guide - it's accessible to VPN/RSB network connected users only.

Access your RSB desktop and network files through RSB box

  • Use RSB 'dropbox' to remotely access and edit your RSB desktop and fileshares via a web browser.
  • No VPN needed, use your u-number and ANU credentials to log in. RSBbox is handy for accessing Word etc. files, but can be slow for large data.
    Right-click on a file to edit it, download it or share it.
  • To access RSB files on a phone or tablet: install the HttpCommander app, then add a new connection: Name: RSB, Connection URL: then your u-number and password.
  • Tom's video guide to RSB box

ANU Collaboration Toolset and WebMail

Access to software

Off campus access to internal services

Remote Desktop (RDP)

  • You can 'Remote' into your work desktop (which must be powered on) if you need to access software or compute power not on your home machine.
  • Search your computer's menu for Remote Desktop Connection (PC, or MS Remote Desktop App if Mac to Pc) or VNC viewer (if remoting from a PC to a Mac), or options here for Mac to Mac.
  • To request access, email with your u-number and PC hostname (on the barcode sticker - e.g. RSB0001234). 
  • Important! You will need to allow remote access, and also turn off sleep settings on the work PC you're remotely accessing, before the remote session (and turn back again after).

RSB Intranet

Biology website login

Remote Working at ANU

Need support? Make a request in the ANU Service Desk,
or email to log a request with RSB IT in the ANU Service Desk.
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