Staff services

For internal staff only.

Accessing RSB network and other services outside RSB or off campus

How to access the ANU and RSB network and printers via GlobalProtect VPN

  • If you're not at RSB with a computer plugged in to a blue ethernet cable (e.g., you're at home, or using on campus ANU Secure wifi), you will need the GlobalProtect VPN to connect to RSB files and RSB printers.
  • How to Connect to the RSB or ANU using remote access services Global Protect 'VPN' (GP)
  • Once connected via the GP VPN, you can print to an RSB MFD, and access RSB network files. If you don't know how, look in point 9 of this guide - it's accessible to VPN/RSB network connected users only.
  • It is strongly recommended that you store and/or back up your files to the ANU network.

How to access your RSB desktop and network files through 'RSBbox'

  • Go to the RSB 'dropbox': to remotely access and edit your RSB desktop and fileshares via a web browser.
  • No VPN needed, use your u-number and ANU credentials to log in. RSBbox is handy for accessing Word etc. files, but can be slow for large data.
  • Right-click on a file to edit it, download it, or share it. Group folders are under Shared Data\Research
  • To access RSB files on a phone or tablet: install the HttpCommander app, then add a new connection: Name: RSB, Connection URL: then your u-number and password.
  • Video guide to RSB box

How to access ANU collaboration tools and webmail

How to access to software from off-campus

How to access to internal sites services (e.g. RSB intranet) from off-campus

How to remote desktop (RDP)

  • You can use another computer to 'remote' into your work desktop (which must be powered on), to access software, files or compute power.
  • Search your computer's menu for Remote Desktop Connection (PC, or MS Remote Desktop App if Mac to Pc) or VNC viewer (if remoting from a PC to a Mac), or options here for Mac to Mac.
  • To request access, email with your u-number and PC hostname (on the barcode sticker - e.g. RSB0001234), as IT must enable RDP access for each machine. 
  • Important! Either you or RSB IT will also need to allow remote access, turn off sleep settings on the work PC you're remotely accessing, before the remote session (and restore usual settings after).

How to log in to the Biology website

'Remote working' resources


Need support? Make a request in the ANU Service Desk, or email to log a request with directly with RSB IT in the ANU Service Desk. To give feedback on this page, email