For internal staff only.

Accessing RSB IT services outside RSB or off campus

Remote access to the ANU and RSB network via VPN

• If you're not at RSB with a PC/Mac plugged in to a blue ethernet cable (e.g., you're at home or on ANU Secure wifi), use VPN to connect to RSB files and RSB printers.
• Connect to the RSB or ANU using remote access services (Global Protect (GP) or Cisco AnyConnect VPN)
• Tom's video guide to the new Global Protect VPN
• Once connected via vpn, browse to your files - if you don't know how, look in point 9 of this guide - it's accessible to VPN/RSB network connected users only. NB: you can't run both GP and Anyconnect at the same time - see here for how to switch).

Access your RSB desktop and network files through RSB box

• Use RSB 'dropbox' https://rsbbox.anu.edu.au to remotely access and edit your RSB desktop and fileshares via a web browser. No VPN needed, use your u-number and ANU credentials to log in. RSBbox is handy for accessing Word etc. files, but can be slow for large data.
  Right-click on a file to edit it, download it or share it. To access RSB files on a phone or tablet: download the HttpCommander app from your app store, then add a new connection: Name: RSB, Connection URL: https://rsbbox.anu.edu.au/default.aspx , then your u-number and password.
• Tom's video guide to RSB box

ANU Collaboration toolset and Outlook web mail

• Does your group need a collaboration tool? Microsoft Teams is similar to Slack, and combines chat, skype-like video meetings and calls, and document management (through SharePoint), and is integrated with the ANU Microsoft ecosystem. Each site has 25TB of storage. Get started with MS Teams
• Access the MS Toolset through Office 365 mail weblink or Outlook web mail https://anumail.anu.edu.au, then click the 'App Laucher' icon (a square of 9 dots in the top left), and select Teams, then Join or Create Team.
• Microsoft Teams is available online, or through downloadable desktop app and phone app.
• The ANU collaboration toolset includes integrated services including SharePoint, OneDrive, OneNote, Teams, Chat, Outlook, online Office and more.
• Tom's video guide to co-authoring online documents in SharePoint

Zoom for online meetings

• Tom's video guide to using Zoom
• Download the Zoom client
• ITS guide to Zoom

Off campus access to ANU internal URL's (Library, intranet)

• https://virtual.anu.edu.au (Reverse Proxy or EZ Proxy) The library URL is default, but you can paste in other internal URLs, such as https://intranet.biology.anu.edu.au )
• Tom's video guide to virtual ANU (library access).

Remote Desktop (RDP)

• You can 'Remote' into your work desktop (which must be powered on) if you need to access software or compute power not on your home machine.
• Search your computer's menu for Remote Desktop Connection (PC, or MS Remote Desktop App if Mac to Pc) or VNC viewer (if remoting from a PC to a Mac), or options here for Mac to Mac.
• To request access, email rsb.helpdesk@anu.edu.au with your u. number and PC number (on the barcode sticker - e.g. RSB0001234). 
• Important! You will need to allow remote access, and also turn off sleep settings on the work PC you're remoting into, before the remote session (and turn back again after).

Endnote

• Synchonise your references to your home machine before you leave campus. 
• Tom's video guide to configuring endnote with virtual and setting up syncing

Adobe CC and other home use software

• Adobe has provided students with temporary access to Adobe CCE licensed products until May 31 2020 but ITS is trying to extend this to at least June 27.
• All ANU Full-Time Employees will have full, permanent access to Adobe CCE for at least the next 3 years.
• Read more about Adobe CC on personal devices and home use software.

RSB Intranet

• RSB Intranet, including RSB Intranet - Policies and RSB Intranet - Services (ANU access only)
• Access to the intranet off-campus, and laptops connecting by ANU wifi will need ANU VPN, or ANU reverse proxy (paste in the intranet URL, https://intranet.biology.anu.edu.au).
• The RSB IT Guide for new staff and students gives an orientation and overview of IT services and support.

Biology website login

• biology.anu.edu.au/user (for Profile, Group page and Project editing - all editing accounts created by request to rsb.webmaster@anu.edu.au)

Remote Working at ANU

• Information from ITS about Wattle and other services.

Need support? Email helpdesk.rsb@anu.edu.au to log a job request with RSB IT.
To give feedback on this page, email rsb.webmaster@anu.edu.au